Privacy Policy
Last updated: May 13, 2026
1. Introduction
Welcome to Peitan Trading (“we,” “our,” or “us”). We operate the website peitangshop.com and provide AI-powered customer service through our TikTok-integrated application.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our customer service chatbot.
2. Information We Collect
Information you provide:
- Chat messages and inquiries you send through our AI customer service system
- Contact information you voluntarily provide (name, email address)
- Product inquiry details
Information collected automatically:
- Basic user profile information when you interact with our TikTok-integrated services (via user.info.profile permission), such as user ID and profile link, used solely to recognize returning customers
- Standard web analytics data (pages visited, time spent on site)
3. How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain our AI customer service chatbot
- To respond to your product inquiries, pricing questions, inspection service requests, and logistics coordination
- To recognize returning customers for a better service experience
- To improve our products and services
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With service providers who assist us in operating our website (e.g., hosting providers)
- When required by law or to protect our legal rights
5. Data Retention
- Chat messages and AI responses are retained only within the chat session
- Profile data is used only for session recognition and is not stored long-term
- No personal data is collected, stored, or shared with third parties beyond what is described in this policy
6. Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request deletion of your data
- Opt out of data collection by discontinuing use of our chatbot services
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Website: https://peitangshop.com
- Email: wangleilei@peitangtrade.cn
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.